Refund Policy

1. Returns & Refunds

Due to the nature of our products (press-on nails, wigs, and makeup), we do not accept returns or offer refunds for hygiene and safety reasons.

2. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

  • Your order number

  • A clear photo of the item and packaging

  • A brief description of the issue

Once verified, we’ll send a replacement or issue a store credit, depending on the situation.

3. Cancellations

Orders can only be canceled within 2 hours of purchase. After that, your order is already being processed and cannot be changed.

4. Non-Returnable Items

For hygiene reasons, we cannot accept returns or refunds on:

  • Press-on nails (used or unused)

  • Wigs (worn or unworn)

  • Makeup products (opened or unopened)

  • Items purchased on sale or with a discount code

5. Need Help?

While all sales are final, we’re here to make things right if there’s a problem with your order. Reach out to our support team and we’ll do our best to assist you.